Terms of Service

Last Updated: November 2025

1. Agreement to Terms

By accessing or using the NovaVitality website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use of Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful code or malware
  • Attempt to gain unauthorized access
  • Harass, abuse, or harm others
  • Use the site for commercial purposes without permission

3. Product Information

NovaVitality strives to provide accurate product information. However:

  • We do not warrant that product descriptions are accurate, complete, or error-free
  • Product images may differ from actual products
  • We reserve the right to modify or discontinue products without notice
  • Products are nutritional supplements, not medicines

4. Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.

Pricing

All prices are in Czech Koruna or Euro and are subject to change without notice. We reserve the right to correct pricing errors.

Payment

Payment must be received before order fulfillment. We accept various payment methods as indicated during checkout.

5. Shipping and Delivery

Shipping times are estimates and not guaranteed. NovaVitality is not responsible for delays caused by shipping carriers or customs.

Risk of loss passes to you upon delivery to the carrier.

6. Returns and Refunds

Our return policy:

  • Unopened products may be returned within 30 days of purchase
  • Products must be in original packaging
  • Shipping costs are non-refundable
  • Refunds will be processed within 14 days of receipt
  • Contact us before returning any products

7. Health Disclaimer

Our products are nutritional supplements intended to support general wellness. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Consult with a qualified healthcare professional before using any supplement, especially if you have existing health conditions or take medications.

See our full Health Disclaimer for more information.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of NovaVitality and protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. User Content

If you submit content to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display that content.

You represent that you own or have rights to any content you submit and that it does not violate any third-party rights.

10. Limitation of Liability

To the fullest extent permitted by law, NovaVitality shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from use or inability to use our products or website
  • Damages exceeding the amount paid for products

11. Indemnification

You agree to indemnify and hold harmless NovaVitality from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to conflict of law provisions.

Any disputes shall be resolved in the courts of Brno, Czech Republic.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

For questions about these Terms of Service, contact us:

NovaVitality
Jánská 41, 602 00 Brno, Czechia
Email: [email protected]
Phone: +420 543 918 672

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